Your chance to avoid being charged when something unexpected happens.
Things happen and sometimes you have really no other choice than to cancel your class less then 6 hours before it starts.
As we really do not like charging you for a class you have not attended, we will give you 3 chances to get back your credit or for the 'All You Can Boost' clients, not to be charged CHF30.
To benefit from it, you need to:
1 - send an email to firstname.lastname@example.org to inform us you would like your class credited back or for the 'All You Can Boost' clients, not to be charged CHF30.
2 - we will then confirm by email in the next 72 hours.
This does not apply to ‘No shows’, ie. when you do not show up to a class and have not informed us.
Beyond the 3 chances, ‘late cancel’ will no longer be refunded.
When you are not 100% sure to be able to attend a class, do not take the risk losing it, you always have the option to book it a few minutes before it starts.